Active

SOC Performance Monitoring

The organization shall monitor SOC performance, including operational metrics, service delivery performance, and security effectiveness. Monitoring shall include collection of performance data, analysis of performance trends, and identification of performance issues, with results reported to relevant stakeholders.

Requirement ID
SOC-001-R006
Parent Control
Domain Code

Requirement Details & Guidance

SOC-001-R006 · SOC-001
Why This Requirement Exists

A defined SOC operating model establishes accountability, coverage, escalation, and consistent security monitoring practices.

Implementation Guidance

Define SOC roles, responsibilities, operating procedures, escalation paths, coverage model, service levels, and governance metrics. Align SOC operations with incident response, threat intelligence, vulnerability management, and risk functions.

Practical Application & Audit Readiness

SOC-001-R006 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        SOC-001 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.5 – Monitor, Evaluate and Assess (MEA) > MEA01 – Managed Performance and Conformance Monitoring > MEA01.01 – Establish a monitoring approach.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 10(1) – Mechanisms to promptly detect anomalous activities and ICT-related incidents Article 10(3) – Resources and capabilities to monitor user activity, anomalies and ICT-related incidents Article 6(8)(e) – Mechanisms to detect ICT incidents, prevent impact and provide protection
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(1)(d) – Testing, assessing and evaluating security measures
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §1.6 – Security Operations Center (SOC); §2.16-3.1 – Logging and Monitoring
          India
          Guideline
          vLatest View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 9.1 – Monitoring, measurement, analysis and evaluation
          ISO
          Standard
          v2022 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 8.16 – Monitoring activities
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(b) – Incident handling
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.OV – Oversight | GV.OV-03 – Organizational cybersecurity risk management performance is evaluated and reviewed for adjustments needed
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.13 – PROGRAM MANAGEMENT; PM-6 – MEASURES OF PERFORMANCE
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Operational Review; Logging and Monitoring
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 10.2.1 – Audit logs are enabled and active for all; 10.4.1 – The following audit logs are reviewed at least; 10.4.2 – Logs of all other system components (those; 10.4.3 – Exceptions and anomalies identified during
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: Circular §17 – Organisational arrangements; 19) Incident Response & Management – 19(b) Security Operations Centre for centralised/coordinated security-incident monitoring and management
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 4.1 DE.CM: Security Continuous Monitoring; 4.2 DE.DP: Detection Process
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC1.3 – Control Environment – COSO Principle 3: Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning. CC7.2 – System Operations – The entity monitors system components and the operation of those components for anomalies that are indicative of malicious acts, natural disasters, and errors affecting the entity's ability to meet its objectives; anomalies are analyzed to determine whether they represent security events.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Security Operations & Monitoring (SOC)
          Purpose:
          To maintain situational awareness of security events and manage security operations.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Security Operations Center (SOC) Management (SOC-001)
          Summary:
          Establishes SOC governance including roles, operating model, service management, resource management, performance monitoring, metrics, review, maturity assessment, and continuous improvement.
          Business Description:
          Establish and maintain a Security Operations Center (SOC) responsible for continuous security monitoring, operational governance, incident coordination, and security service delivery.