User Security Responsibilities (POL-004-R003) - POL-004

Requirement Details & Guidance

POL-004-R003 · POL-004

Why This Requirement Exists

To make users accountable for protecting organizational information and following security requirements during normal work activities.

Implementation Guidance

Define responsibilities for credential protection, data handling, device security, reporting suspicious activity, following policies, and using approved services; tailor responsibilities to user roles; communicate them during onboarding and awareness activities.

Practical Application & Audit Readiness

POL-004-R003 · Field Guidance

Business Examples

Common Audit Findings

Common Mistakes

Best Practices & Ownership

POL-004 · Recommended Approach

Recommended Practices

Typical Owner

Cross-Mapped Regulatory Frameworks

Harmonized Control Mappings

FRAMEWORK CODE	FRAMEWORK NAME & DETAILS	FAMILY / CATEGORY	VERSION	ACTION
COBIT2019	COBIT COBIT is an enterprise governance and management f... Clause: 4.2 – Align, Plan and Organize (APO) > APO13 – Managed Security > APO13.02 – Define and manage an information security and privacy risk treatment plan. 4.2 – Align, Plan and Organize (APO) > APO13 – Managed Security > APO13.03 – Monitor and review the information security management system (ISMS).	COBIT Governance Framework	v2019	View →
DORA	Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 9(4)(a) – Information security policy protecting availability, authenticity, integrity and confidentiality	EU Regulation	vCurrent	View →
GDPR	General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 29 – Processing under the authority of the controller or processor; Article 32(4) – Personnel processing under authority	EU Regulation	vCurrent	View →
HIPAA	Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.316(a)(1) Policies and procedures documentation	US Law	vCurrent	View →
IRDAI	IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §1.7 – Acceptable Usage	India Guideline	vLatest	View →
ISO22301	ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 5.2.1 – Establishing the business continuity policy	ISO Standard	v2019	View →
ISO27001	ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 5.3 – Organizational roles, responsibilities and authorities	ISO Standard	v2022	View →
NIS2	NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training	EU Directive	vCurrent	View →
NIST-CSF	NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.PO – Policy \| GV.PO-01 – Policy for managing cybersecurity risks is established based on organizational context, cybersecurity strategy, and priorities and is communicated and enforced	NIST Framework	v2	View →
NIST80053	NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.12 – PLANNING; PL-4 – RULES OF BEHAVIOR	NIST Control Catalog	vRev. 5	View →
PCI-DSS	PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.1.1 – An overall information security policy is:	PCI Standard	v4	View →
RBI-CSF	RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 23) User / Employee/ Management Awareness – 23.1 Security/acceptable-use policies communicated to users, employees, vendors and partners with cybersecurity education	India Regulation	vLatest	View →
SEBI-CSCRF	SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.3 GV.PO: Policy	India Regulation	vLatest	View →
SOC2	SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC5.3 – Control Activities – COSO Principle 12: The entity deploys control activities through policies that establish what is expected and in procedures that put policies into action. CC6.3 – Logical and Physical Access Controls – The entity authorizes, modifies, or removes access to data, software, functions, and other protected information assets based on roles, responsibilities, or the system design and changes, giving consideration to the concepts of least privilege and segregation of duties, to meet the entity’s objectives. CC1.3 – Control Environment – COSO Principle 3: Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives.	AICPA Audit Framework	vLatest	View →

Parent Domain Context

Governance Domain Baseline

Domain Name:

Policy & Document Management (POL)

Purpose:

To create, maintain, and manage the lifecycle of security and compliance policies, standards, and procedures.

Scope:

Enterprise

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Parent Control Context

Control Baseline

Control Name:

Acceptable Use Policy (AUP) (POL-004)

Summary:

Establishes and enforces an Acceptable Use Policy defining permitted and prohibited uses of organizational technology, data, and resources, with documented user acknowledgment.

Business Description:

Define and enforce an acceptable use policy for technology and data.

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