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Supplier Criticality Assessment

The organization shall conduct criticality assessments for suppliers and third-party service providers to determine their importance to critical business services. Assessments shall include evaluation of supplier impact, dependency criticality, and replacement feasibility, using consistent methodologies with results documented.

Requirement ID
OPR-006-R002
Parent Control
Domain Code

Requirement Details & Guidance

OPR-006-R002 · OPR-006
Why This Requirement Exists

This requirement exists to assess, monitor, plan for, report on, review, and improve resilience of critical third parties and supply-chain dependencies, with specific focus on supplier criticality assessment, so that critical services remain resilient against disruption and decisions are accountable and traceable.

Implementation Guidance

Establish and document the process for supplier criticality assessment. Define accountable owners, required inputs and outputs, assessment or approval criteria, review frequency, monitoring, reporting, exception handling, evidence requirements, and escalation paths. Apply the process consistently to critical services and their dependencies, and integrate it with risk management, business continuity, incident management, technology operations, and third-party management where relevant.

Practical Application & Audit Readiness

OPR-006-R002 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        OPR-006 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.14-3.1 – Vendor IS classification; §2.14-3.4 – Periodic assessment
          India
          Guideline
          vLatest View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 11) Vendor Risk Management – 11.1 Accountability for security risks in outsourced and partner arrangements; 11) Vendor Risk Management – 11.3 Due diligence, oversight and management of third-party vendors/service providers/partners; 19) Incident Response & Management – 19.5 Resilience capabilities and coordinated testing across interconnected systems, vendors and partners
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.6 GV.SC: Cybersecurity Supply Chain Risk Management; 1.1 GV.OC: Organizational Context
          India
          Regulation
          vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 28(1) – General principles for ICT third-party risk management Article 29 – Preliminary assessment of ICT concentration risk at entity level
          EU
          Regulation
          vCurrent View →
          HIPAA Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.308(a)(13)(ii)(A) Criticality analysis; § 164.308(a)(2) Standard: Risk analysis; § 164.308(b)(1)-(3) Business associate contracts and other arrangements
          US
          Law
          vCurrent View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(d) – Supply chain security, including relationships with direct suppliers/service providers Article 21(3) – Supplier vulnerabilities, product/cybersecurity quality and secure development; critical supply-chain risk assessment results
          EU
          Directive
          vCurrent View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.02 – Maintain business resilience. 4.4 – Deliver, Service and Support (DSS) > DSS01 – Managed Operations > DSS01.02 – Manage outsourced I&T services.
          COBIT
          Governance Framework
          v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.IR – Technology Infrastructure Resilience | PR.IR-03 – Mechanisms are implemented to achieve resilience requirements in normal and adverse situations PR.IR – Technology Infrastructure Resilience | PR.IR-04 – Adequate resource capacity to ensure availability is maintained GV.OC – Organizational Context | GV.OC-04 – Critical objectives, capabilities, and services that external stakeholders depend on or expect from the organization are understood and communicated
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.16 – RISK ASSESSMENT; RA-9 – CRITICALITY ANALYSIS
          NIST
          Control Catalog
          vRev. 5 View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 28(1) – Processor requirements; Article 32(2) – Risk-based security measures
          EU
          Regulation
          vCurrent View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Operational Review; Infrastructure Resiliency
          India
          Standard
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC9.2 – Risk Mitigation – The entity assesses and manages risks associated with vendors and business partners. CC9.1 – Risk Mitigation – The entity identifies, selects, and develops risk mitigation activities for risks arising from potential business disruptions.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Operational Resilience (OPR)
          Purpose:
          To ensure the organization can withstand and adapt to operational disruptions.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Third-Party & Supply Chain Resilience (OPR-006)
          Summary:
          Establishes third-party resilience including criticality assessment, supply chain dependency assessment, resilience monitoring, disruption planning, contingency planning, reporting, review, exit planning, and continuous improvement.
          Business Description:
          Establish and maintain processes to assess, monitor, and improve the resilience of third-party service providers, suppliers, outsourced services, and supporting supply chain ecosystems.