Active

Recovery Reporting

The organization shall report on containment, eradication, and recovery activities, providing visibility into response status, actions taken, and outcomes. Reporting shall include containment summaries, eradication reports, and recovery status reports, presented in a format that facilitates understanding and decision-making.

Requirement ID
INC-004-R008
Parent Control
Domain Code

Requirement Details & Guidance

INC-004-R008 · INC-004
Why This Requirement Exists

This requirement exists to provide visibility into containment, eradication, recovery actions, status, and outcomes and to ensure security incidents are handled consistently, promptly, and with clear accountability.

Implementation Guidance

Establish a documented process for provide visibility into containment, eradication, recovery actions, status, and outcomes. Define accountable roles, inputs and outputs, decision criteria, approval or escalation points, timeframes where applicable, evidence requirements, monitoring, reporting, review, and exception handling. Integrate the process with security operations, risk management, business continuity, legal, compliance, communications, and technology operations as appropriate.

Practical Application & Audit Readiness

INC-004-R008 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        INC-004 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS02 – Managed Service Requests and Incidents > DSS02.05 – Resolve and recover from incidents. 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.03 – Develop and implement a business continuity response.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 11(2)(c) – Containment measures and response/recovery procedures for ICT incidents Article 11(3) – ICT response and recovery plans Article 17(3)(f) – ICT incident response procedures and timely secure service restoration
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(1) – Security of processing; Article 32(1)(c) – Timely restoration of availability and access; Article 32(1)(d) – Testing, assessing and evaluating security measures
          EU
          Regulation
          vCurrent View →
          HIPAA Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.308(a)(12) Standard: Security incident procedures; § 164.308(a)(12)(ii)(B) Response; § 164.308(a)(12)(ii)(B)(5) Investigation, analysis, mitigation and remediation documentation
          US
          Law
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.10-3.4 – Management of IS Incidents and Improvement; §2.13-3.3-IV – IT DR Recovery Planning
          India
          Guideline
          vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 8.4.1 – General; 8.4.2 – Response structure; 8.4.5 – Recovery
          ISO
          Standard
          v2019 View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.4 – Communication
          ISO
          Standard
          v2022 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.26 – Response to information security incidents
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(b) – Incident handling Article 23(1) – Significant incident notification and cross-border impact information
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: RS.CO – Incident Response Reporting and Communication | RS.CO-03 – Information is shared with designated internal and external stakeholders
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.8 – INCIDENT RESPONSE, 3.6 – CONTINGENCY PLANNING; IR-4 – INCIDENT HANDLING, CP-10 – SYSTEM RECOVERY AND RECONSTITUTION
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Operational Review; Incident Management – Reporting; Business Continuity Plan – Disaster Recovery (DR)
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.10.1 – An incident response plan exists and is; 12.10.2 – At least once every 12 months, the security; 12.10.3 – Specific personnel are designated to be; 12.10.4 – Personnel responsible for responding to; 12.10.5 – The security incident response plan; 12.10.6 – The security incident response plan is; 12.10.7 – Incident response procedures are in place,
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 19) Incident Response & Management – 19(e) Containment using shielding controls/quarantine; 19) Incident Response & Management – 19.4 BCP/DR supporting cyber resilience, rapid recovery and secure resumption aligned to RTOs
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 5.1 RS.MA: Incident Management; 6.1 RC.RP: Incident Recovery Plan Execution
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate. CC7.5 – System Operations – The entity identifies, develops, and implements activities to recover from identified security incidents. CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Incident Management (INC)
          Purpose:
          To effectively detect, respond to, and recover from security and privacy incidents.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Incident Containment, Eradication & Recovery (INC-004)
          Summary:
          Establishes containment and recovery including containment strategy, short-term containment, long-term containment, eradication, system recovery, validation, monitoring, reporting, review, and continuous improvement.
          Business Description:
          Establish and maintain processes to contain, eradicate, recover, validate, and restore business operations following cybersecurity incidents.