Active

Notification Documentation

The organization shall maintain comprehensive documentation of regulatory and external notifications, including notification content, submission records, and approval decisions. Documentation shall be stored in a centrally accessible repository and subject to version control and change management processes.

Requirement ID
INC-007-R008
Parent Control
Domain Code

Requirement Details & Guidance

INC-007-R008 · INC-007
Why This Requirement Exists

This requirement exists to maintain complete records of notification content, approvals, submissions, and supporting evidence and to ensure security incidents are handled consistently, promptly, and with clear accountability.

Implementation Guidance

Establish a documented process for maintain complete records of notification content, approvals, submissions, and supporting evidence. Define accountable roles, inputs and outputs, decision criteria, approval or escalation points, timeframes where applicable, evidence requirements, monitoring, reporting, review, and exception handling. Integrate the process with security operations, risk management, business continuity, legal, compliance, communications, and technology operations as appropriate.

Practical Application & Audit Readiness

INC-007-R008 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        INC-007 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          CERT-IN CERT-In Directions The CERT-In Directions issued under India’s Inform... Clause: Direction (ii) – Mandatory reporting of cyber security incidents to CERT-In within 6 hours
          India
          Direction
          v2022 View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.07 – Manage vulnerabilities and monitor the infrastructure for 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.03 – Develop and implement a business continuity response.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 19(1) – Reporting major ICT-related incidents to the relevant competent authority Article 19(4) – Initial, intermediate and final incident reports
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 33(1) – Notification of a personal data breach to the supervisory authority; Article 34(1) – Communication of a personal data breach to the data subject
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.10-3.5 – Notification to regulatory authorities; §2.17-3.2 – Adherence to IRDAI guidelines
          India
          Guideline
          vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 8.4.3 – Warning and communication; 7.4 – Communication
          ISO
          Standard
          v2019 View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.4 – Communication 7.5.1 – General 7.5.3 – Control of documented information
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 23(1) – Significant incident notification and cross-border impact information
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: RS.CO – Incident Response Reporting and Communication | RS.CO-02 – Internal and external stakeholders are notified of incidents
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.8 – INCIDENT RESPONSE; IR-6 – INCIDENT REPORTING, IR-7 – INCIDENT RESPONSE ASSISTANCE
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Incident Management – Reporting
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.10.1 – An incident response plan exists and is; 12.10.2 – At least once every 12 months, the security; 12.10.3 – Specific personnel are designated to be; 12.10.4 – Personnel responsible for responding to; 12.10.5 – The security incident response plan; 12.10.6 – The security incident response plan is; 12.10.7 – Incident response procedures are in place,
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: Circular §14 – Sharing of information on cyber-security incidents with RBI; Circular §15 – Supervisory Reporting framework
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 5.2 RS.CO: Incident Response Reporting and Communication
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate. CC2.3 – Information and Communication – COSO Principle 15: The entity communicates with external parties regarding matters affecting the functioning of internal control.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Incident Management (INC)
          Purpose:
          To effectively detect, respond to, and recover from security and privacy incidents.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Regulatory & External Incident Notification (INC-007)
          Summary:
          Establishes regulatory and external notification including regulatory assessment, notification approval, regulatory reporting, customer notification, third-party notification, law enforcement coordination, documentation, review, and continuous improvement.
          Business Description:
          Establish and maintain processes to assess, approve, document, and report cybersecurity incidents to regulators, law enforcement, customers, partners, and other external stakeholders where required.