This requirement exists to control media inquiries and responses through designated spokespersons and coordinated messaging and to ensure security incidents are handled consistently, promptly, and with clear accountability.
Establish a documented process for control media inquiries and responses through designated spokespersons and coordinated messaging. Define accountable roles, inputs and outputs, decision criteria, approval or escalation points, timeframes where applicable, evidence requirements, monitoring, reporting, review, and exception handling. Integrate the process with security operations, risk management, business continuity, legal, compliance, communications, and technology operations as appropriate.
| FRAMEWORK CODE | FRAMEWORK NAME & DETAILS | FAMILY / CATEGORY | VERSION | ACTION |
|---|---|---|---|---|
| IRDAI | IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.10-3.5 – Notification to regulatory authorities; §1.6-12 – Legal & Compliance Team |
India
Guideline
|
vLatest | View → |
| RBI-CSF | RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 19) Incident Response & Management – 19.6 Crisis communications, reputation management and capacity planning in resilience testing |
India
Regulation
|
vLatest | View → |
| SEBI-CSCRF | SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 5.2 RS.CO: Incident Response Reporting and Communication |
India
Regulation
|
vLatest | View → |
| DORA | Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 14(1) – Crisis communication plans and responsible disclosure Article 14(2) – Internal and external communication policies Article 11(2)(e) – Communication, crisis management and competent-authority reporting |
EU
Regulation
|
vCurrent | View → |
| NIS2 | NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(c) – Business continuity, including backup management, disaster recovery and crisis management |
EU
Directive
|
vCurrent | View → |
| PCI-DSS | PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.10.1 – An incident response plan exists and is; 12.10.2 – At least once every 12 months, the security; 12.10.3 – Specific personnel are designated to be; 12.10.4 – Personnel responsible for responding to; 12.10.5 – The security incident response plan; 12.10.6 – The security incident response plan is; 12.10.7 – Incident response procedures are in place, |
PCI
Standard
|
v4 | View → |
| COBIT2019 | COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.07 – Manage vulnerabilities and monitor the infrastructure for |
COBIT
Governance Framework
|
v2019 | View → |
| ISO22301 | ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 8.4.1 – General; 8.4.2 – Response structure; 8.4.5 – Recovery |
ISO
Standard
|
v2019 | View → |
| NIST-CSF | NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: RS.MA – Incident Management | RS.MA-01 – The incident response plan is executed in coordination with relevant third parties once an incident is declared RS.AN – Incident Analysis | RS.AN-03 – Analysis is performed to establish what has taken place during an incident and the root cause of the incident RS.CO – Incident Response Reporting and Communication | RS.CO-03 – Information is shared with designated internal and external stakeholders |
NIST
Framework
|
v2 | View → |
| NIST80053 | NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.8 – INCIDENT RESPONSE; IR-6 – INCIDENT REPORTING |
NIST
Control Catalog
|
vRev. 5 | View → |
| NPCI-ISR | NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Incident Response |
India
Standard
|
vLatest | View → |
| SOC2 | SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control. CC2.3 – Information and Communication – COSO Principle 15: The entity communicates with external parties regarding matters affecting the functioning of internal control. CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate. |
AICPA
Audit Framework
|
vLatest | View → |