Active

Governance Structure

The organization shall establish governance structures for operational resilience that provide oversight, direction, and accountability for resilience management activities. Governance structures shall include defined roles, responsibilities, and decision-making processes for resilience strategy, risk management, and capability development, integrated with the organization's overall governance framework.

Requirement ID
OPR-001-R003
Parent Control
Domain Code

Requirement Details & Guidance

OPR-001-R003 · OPR-001
Why This Requirement Exists

This requirement exists to govern the operational resilience program, including framework, strategy, roles, resources, monitoring, reporting, review, metrics, and continuous improvement, with specific focus on governance structure, so that critical services remain resilient against disruption and decisions are accountable and traceable.

Implementation Guidance

Establish and document the process for governance structure. Define accountable owners, required inputs and outputs, assessment or approval criteria, review frequency, monitoring, reporting, exception handling, evidence requirements, and escalation paths. Apply the process consistently to critical services and their dependencies, and integrate it with risk management, business continuity, incident management, technology operations, and third-party management where relevant.

Practical Application & Audit Readiness

OPR-001-R003 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        OPR-001 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §1.6-14 – ISRMC; §1.6-3 – Chief Information Security Officer (CISO)
          India
          Guideline
          vLatest View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: Circular §11 – Cyber Crisis Management Plan; 19) Incident Response & Management – 19.4 BCP/DR supporting cyber resilience, rapid recovery and secure resumption aligned to RTOs
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.1 GV.OC: Organizational Context; 1.5 GV.RM: Risk Management
          India
          Regulation
          vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 5 – Governance and organisation
          EU
          Regulation
          vCurrent View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.29 – Information security during disruption
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(c) – Business continuity, including backup management, disaster recovery and crisis management
          EU
          Directive
          vCurrent View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.02 – Maintain business resilience. 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.08 – Conduct post-resumption review.
          COBIT
          Governance Framework
          v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.RM – Risk Management Strategy | GV.RM-01 – Risk management objectives are established and agreed to by organizational stakeholders
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.13 – PROGRAM MANAGEMENT; PM-9 – RISK MANAGEMENT STRATEGY
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Operational Review; Infrastructure Resiliency
          India
          Standard
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC9.1 – Risk Mitigation – The entity identifies, selects, and develops risk mitigation activities for risks arising from potential business disruptions. CC1.3 – Control Environment – COSO Principle 3: Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Operational Resilience (OPR)
          Purpose:
          To ensure the organization can withstand and adapt to operational disruptions.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Operational Resilience Program (OPR-001)
          Summary:
          Establishes operational resilience program including framework, strategy, governance, roles, objectives, metrics, monitoring, executive reporting, review, and continuous improvement.
          Business Description:
          Establish and maintain an enterprise operational resilience program including governance, strategy, resilience objectives, performance measurement, and continual improvement for critical business services.