Active

Exception Management

The organization shall manage exceptions to endpoint protection requirements, ensuring deviations are authorized, documented, and monitored. Exception management shall include request for exceptions, assessment of exception risk, approval with compensating controls, and monitoring of compliance.

Requirement ID
END-001-R009
Parent Control
END-001
Domain Code
END

Requirement Details & Guidance

END-001-R009 · END-001
Why This Requirement Exists

To ensure endpoint protection deviations are temporary, risk-assessed, approved, documented, and monitored.

Implementation Guidance

Require a formal exception request with scope, rationale, risk, duration, owner, and compensating controls; route through approval workflow; monitor expiry and review high-risk exceptions.

Practical Application & Audit Readiness

END-001-R009 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        END-001 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.6-3.7 – IT Service Management
          India
          Guideline
          		 vLatest View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 13) Advanced Real-time Threat Defence and Management – 13.1 Defence against installation, spread and execution of malicious code at multiple points; 13) Advanced Real-time Threat Defence and Management – 13.2 Anti-malware/antivirus and behavioural detection across endpoints, servers, gateways and wireless/SMS, with central monitoring
          India
          Regulation
          		 vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 4.1 DE.CM: Security Continuous Monitoring
          India
          Regulation
          		 vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 9(2) – ICT security policies, procedures, protocols and tools for resilience and data security Article 10(1) – Mechanisms to promptly detect anomalous activities and ICT-related incidents
          EU
          Regulation
          		 vCurrent View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 8.1 – User endpoint devices
          ISO
          Standard
          		 v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training
          EU
          Directive
          		 vCurrent View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 2.2.1 – Configuration standards are developed,; 2.2.6 – System security parameters are configured to
          PCI
          Standard
          		 v4 View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.03 – Manage endpoint security.
          COBIT
          Governance Framework
          		 v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: ID.AM – Asset Management | ID.AM-08 – Systems, hardware, software, services, and data are managed throughout their life cycles PR.PS – Platform Security | PR.PS-02 – Software is maintained, replaced, and removed commensurate with risk
          NIST
          Framework
          		 v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.19 – SYSTEM AND INFORMATION INTEGRITY; SI-3 – MALICIOUS CODE PROTECTION
          NIST
          Control Catalog
          		 vRev. 5 View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC5.3 – Control Activities – COSO Principle 12: The entity deploys control activities through policies that establish what is expected and in procedures that put policies into action. CC6.1 – Logical and Physical Access Controls – The entity implements logical access security software, infrastructure, and architectures over protected information assets to protect them from security events to meet the entity's objectives.
          AICPA
          Audit Framework
          		 vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Endpoint Security (END)
          Purpose:
          To protect endpoint devices (laptops, servers, mobile) from threats.
          Scope:
          Enterprise
          View

          Parent Control Context

          Control Baseline
          Control Name:
          Endpoint Protection (END-001)
          Summary:
          Establishes comprehensive endpoint protection including malware prevention, threat detection, configuration, monitoring, validation, and exception management across enterprise devices.
          Business Description:
          Establish and maintain endpoint protection capabilities to prevent, detect, and mitigate malware and other endpoint threats across enterprise devices.
          View