Active

Credential Management

The organization shall manage credentials for non-human identities, including the secure generation, storage, rotation, and revocation of credentials. Credential management shall include use of strong authentication methods, automated credential rotation, and secure credential storage.

Requirement ID
IAM-008-R004
Parent Control
Domain Code

Requirement Details & Guidance

IAM-008-R004 · IAM-008
Why This Requirement Exists

This requirement exists to securely generate, store, rotate, and revoke credentials for non-human identities and to ensure identity and access decisions are controlled, traceable, and aligned with business and security needs.

Implementation Guidance

Define and document the process for securely generate, store, rotate, and revoke credentials for non-human identities. Establish accountable owners, required inputs and outputs, approval or validation points, risk-based criteria, review frequency, exception handling, monitoring, and evidence requirements. Integrate the process with authoritative identity sources and relevant HR, application, infrastructure, security, and compliance workflows. Retain records sufficient to demonstrate operation.

Practical Application & Audit Readiness

IAM-008-R004 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        IAM-008 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.3-3.6 – Secure log-on; §2.3-3.5 – Privileged User Accounts
          India
          Guideline
          vLatest View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 8) User Access Control / Management – 8.5 Management, logging and monitoring of privileged/admin access; 8) User Access Control / Management – 8.2 Protection of customer access credentials, authentication information and tokens
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.1 PR.AA: Identity Management, Authentication, and Access Control
          India
          Regulation
          vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 9(4)(c) – Logical/physical access limitation and access-rights administration
          EU
          Regulation
          vCurrent View →
          HIPAA Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.308(a)(10) Standard: Information access management; § 164.312(a) Standard: Access control; § 164.308(a)(10)(ii)(C) Authentication management; § 164.312(f) Standard: Authentication
          US
          Law
          vCurrent View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.17 – Authentication information
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(i) – Human resources security, access control policies and asset management
          EU
          Directive
          vCurrent View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.04 – Manage user identity and logical access.
          COBIT
          Governance Framework
          v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.AA – Identity Management, Authentication, and Access Control | PR.AA-01 – Identities and credentials for authorized users, services, and hardware are managed by the organization
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.7 – IDENTIFICATION AND AUTHENTICATION; IA-9 – SERVICE IDENTIFICATION AND AUTHENTICATION
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Identity and Access Management
          India
          Standard
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC6.1 – Logical and Physical Access Controls – The entity implements logical access security software, infrastructure, and architectures over protected information assets to protect them from security events to meet the entity's objectives. CC6.3 – Logical and Physical Access Controls – The entity authorizes, modifies, or removes access to data, software, functions, and other protected information assets based on roles, responsibilities, or the system design and changes, giving consideration to the concepts of least privilege and segregation of duties, to meet the entity’s objectives. CC6.2 – Logical and Physical Access Controls – Prior to issuing system credentials and granting system access, the entity registers and authorizes new internal and external users whose access is administered by the entity. For those users whose access is administered by the entity, user system credentials are removed when user access is no longer authorized.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Identity & Access Management (IAM)
          Purpose:
          To ensure that only authorized users have appropriate access to systems and data.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Non-Human Identity Management (IAM-008)
          Summary:
          Establishes comprehensive management of non-human identities including service accounts, API identities, bots, certificates, and machine identities with inventory, ownership, credential management, and rotation.
          Business Description:
          Manage and secure non-human identities, including service accounts, API identities, bots, certificates, and machine identities.