Continuous Improvement (SAT-004-R010) - SAT-004

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Requirement ID

SAT-004-R010

Parent Control

SAT-004

Domain Code

SAT

Requirement Details & Guidance

SAT-004-R010 · SAT-004

Why This Requirement Exists

This requirement exists to continuously improve the awareness program using reviews, participation data, incidents, and benchmarking, ensuring personnel security awareness and behavior are managed consistently and measurably.

Implementation Guidance

Establish and document the process to continuously improve the awareness program using reviews, participation data, incidents, and benchmarking. Define accountable owners, target audiences, required inputs and outputs, delivery or assessment criteria, frequency or triggers, completion requirements, evidence and retention requirements, monitoring, reporting, review, and escalation. Align content and activities with organizational risks, incidents, policies, and emerging threats.

Practical Application & Audit Readiness

SAT-004-R010 · Field Guidance

Business Examples

Common Audit Findings

Common Mistakes

Best Practices & Ownership

SAT-004 · Recommended Approach

Recommended Practices

Typical Owner

Cross-Mapped Regulatory Frameworks

Harmonized Control Mappings

FRAMEWORK CODE	FRAMEWORK NAME & DETAILS	FAMILY / CATEGORY	VERSION	ACTION
ISO27001	ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.3 – Awareness 10.1 – Continual improvement	ISO Standard	v2022	View →
RBI-CSF	RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 23) User / Employee/ Management Awareness – 23.4 Periodic evaluation of awareness level; 23) User / Employee/ Management Awareness – 23.5 Adaptive capacity building, mandatory new-recruit awareness and annual management training	India Regulation	vLatest	View →
SEBI-CSCRF	SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.2 PR.AT: Awareness and Training	India Regulation	vLatest	View →
DORA	Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 13(6) – ICT security awareness and digital operational resilience training Article 13(7) – Continuous monitoring of technological developments	EU Regulation	vCurrent	View →
ISO27002	ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 6.3 – Information security awareness, education and training	ISO Standard	v2022	View →
NIS2	NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(c) – Business continuity, including backup management, disaster recovery and crisis management Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training	EU Directive	vCurrent	View →
PCI-DSS	PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.6.1 – A formal security awareness program is; 12.6.3 – Personnel receive security awareness	PCI Standard	v4	View →
ISO22301	ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 7.3 – Awareness	ISO Standard	v2019	View →
NIST-CSF	NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: ID.IM – Improvement \| ID.IM-01 – Improvements are identified from evaluations	NIST Framework	v2	View →
NIST80053	NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.2 – AWARENESS AND TRAINING; AT-6 – TRAINING FEEDBACK	NIST Control Catalog	vRev. 5	View →
NPCI-ISR	NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Policy, Roles and Risk Linkages – Trainings and awareness	India Standard	vLatest	View →
SOC2	SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control. CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning. CC4.2 – Monitoring of Controls – COSO Principle 17: The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate.	AICPA Audit Framework	vLatest	View →

Parent Domain Context

Governance Domain Baseline

Domain Name:

Security Awareness & Training (SAT)

Purpose:

To build a security-conscious culture by educating employees.

Scope:

Enterprise

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Parent Control Context

Control Baseline

Control Name:

Security Awareness Exercises & Simulations (SAT-004)

Summary:

Establishes security awareness exercises including phishing simulations, social engineering exercises, security awareness drills, exercise performance measurement, corrective actions, reporting, lessons learned, review, and continuous improvement.

Business Description:

Establish and maintain practical awareness exercises including phishing simulations, social engineering exercises, incident reporting drills, and other security awareness validation activities.

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