Continuous Improvement (CLD-009-R010) - CLD-009

Requirement Details & Guidance

CLD-009-R010 · CLD-009

Why This Requirement Exists

This requirement reduces risk in cloud incident response by ensuring continuous improvement is defined, consistently implemented and demonstrably effective across cloud environments. It supports the organization's need to secure cloud-based assets, data and services while managing cloud-specific risk.

Implementation Guidance

Use responsibility reviews, provider assurance results, incidents and benchmarking to improve shared-responsibility processes and control coverage.

Practical Application & Audit Readiness

CLD-009-R010 · Field Guidance

Business Examples

Common Audit Findings

Common Mistakes

Best Practices & Ownership

CLD-009 · Recommended Approach

Recommended Practices

Typical Owner

Cross-Mapped Regulatory Frameworks

Harmonized Control Mappings

FRAMEWORK CODE	FRAMEWORK NAME & DETAILS	FAMILY / CATEGORY	VERSION	ACTION
ISO27001	ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 10.1 – Continual improvement	ISO Standard	v2022	View →
RBI-CSF	RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 19) Incident Response & Management – 19.2 Written incident-response procedures, roles, scenarios, situational awareness and stakeholder coordination; 19) Incident Response & Management – 19.4 BCP/DR supporting cyber resilience, rapid recovery and secure resumption aligned to RTOs	India Regulation	vLatest	View →
SEBI-CSCRF	SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 5.1 RS.MA: Incident Management; 6.1 RC.RP: Incident Recovery Plan Execution	India Regulation	vLatest	View →
DORA	Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 17(1) – ICT-related incident management process to detect, manage and notify incidents Article 30(2)(e) – Assistance from ICT third-party provider in ICT incidents	EU Regulation	vCurrent	View →
ISO27002	ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.23 – Information security for use of cloud services	ISO Standard	v2022	View →
NIS2	NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(b) – Incident handling	EU Directive	vCurrent	View →
NIST-CSF	NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.PS – Platform Security \| PR.PS-01 – Configuration management practices are established and applied PR.IR – Technology Infrastructure Resilience \| PR.IR-01 – Networks and environments are protected from unauthorized logical access and usage DE.CM – Continuous Monitoring \| DE.CM-06 – External service provider activities and services are monitored to find potentially adverse events	NIST Framework	v2	View →
NIST80053	NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.8 – INCIDENT RESPONSE; IR-4 – INCIDENT HANDLING, IR-5 – INCIDENT MONITORING	NIST Control Catalog	vRev. 5	View →
GDPR	General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 28(1) – Processor requirements; Article 32(1) – Security of processing	EU Regulation	vCurrent	View →
CIS-V8	CIS Controls CIS Controls are a prioritized set of cybersecurit... Clause: Control 17 – Incident Response Management: 17.4 – Establish and Maintain an Incident Response Process	CIS Best Practice	vv8	View →
SOC2	SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate. CC7.5 – System Operations – The entity identifies, develops, and implements activities to recover from identified security incidents. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning. CC4.2 – Monitoring of Controls – COSO Principle 17: The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate.	AICPA Audit Framework	vLatest	View →

Parent Domain Context

Governance Domain Baseline

Domain Name:

Cloud Security (CLD)

Purpose:

To secure the organization's cloud environments and manage cloud-specific risks.

Scope:

Enterprise

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Parent Control Context

Control Baseline

Control Name:

Cloud Incident Response (CLD-009)

Summary:

Establishes cloud incident response including detection, investigation, containment, recovery, forensics, communication, and reporting for cloud environment security incidents.

Business Description:

Integrate cloud environments into organizational incident detection, investigation, response, recovery, and forensic processes.

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