This requirement exists to identify, classify, own, document, prioritize, monitor, govern, review, and improve critical business services, with specific focus on continuous improvement, so that critical services remain resilient against disruption and decisions are accountable and traceable.
Establish and document the process for continuous improvement. Define accountable owners, required inputs and outputs, assessment or approval criteria, review frequency, monitoring, reporting, exception handling, evidence requirements, and escalation paths. Apply the process consistently to critical services and their dependencies, and integrate it with risk management, business continuity, incident management, technology operations, and third-party management where relevant.
| FRAMEWORK CODE | FRAMEWORK NAME & DETAILS | FAMILY / CATEGORY | VERSION | ACTION |
|---|---|---|---|---|
| ISO27001 | ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 10.1 – Continual improvement |
ISO
Standard
|
v2022 | View → |
| RBI-CSF | RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 1) Inventory Management of Business IT Assets – 1.1 Asset inventory incl. business/customer data, applications, infrastructure, facilities, key personnel and criticality; 19) Incident Response & Management – 19.4 BCP/DR supporting cyber resilience, rapid recovery and secure resumption aligned to RTOs |
India
Regulation
|
vLatest | View → |
| SEBI-CSCRF | SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.1 GV.OC: Organizational Context; 1.5 GV.RM: Risk Management |
India
Regulation
|
vLatest | View → |
| DORA | Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 8(1) – Identify, classify and document ICT-supported business functions, information assets and ICT assets Article 11(5) – Business impact analysis and critical functions/dependencies/interdependencies |
EU
Regulation
|
vCurrent | View → |
| NIS2 | NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(c) – Business continuity, including backup management, disaster recovery and crisis management |
EU
Directive
|
vCurrent | View → |
| COBIT2019 | COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.02 – Maintain business resilience. 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.03 – Develop and implement a business continuity response. |
COBIT
Governance Framework
|
v2019 | View → |
| NIST-CSF | NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.IR – Technology Infrastructure Resilience | PR.IR-03 – Mechanisms are implemented to achieve resilience requirements in normal and adverse situations PR.IR – Technology Infrastructure Resilience | PR.IR-04 – Adequate resource capacity to ensure availability is maintained GV.OC – Organizational Context | GV.OC-04 – Critical objectives, capabilities, and services that external stakeholders depend on or expect from the organization are understood and communicated |
NIST
Framework
|
v2 | View → |
| NIST80053 | NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.6 – CONTINGENCY PLANNING, 3.4 – ASSESSMENT, AUTHORIZATION, AND MONITORING; CP-4 – CONTINGENCY PLAN TESTING, CA-7 – CONTINUOUS MONITORING |
NIST
Control Catalog
|
vRev. 5 | View → |
| NPCI-ISR | NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Operational Review; Infrastructure Resiliency |
India
Standard
|
vLatest | View → |
| SOC2 | SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC9.1 – Risk Mitigation – The entity identifies, selects, and develops risk mitigation activities for risks arising from potential business disruptions. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning. CC4.2 – Monitoring of Controls – COSO Principle 17: The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate. |
AICPA
Audit Framework
|
vLatest | View → |