Active

Continuous Improvement

The organization shall drive ongoing enhancement of shared responsibility management through a continuous improvement process. The process shall use inputs from responsibility reviews, validation results, and best practice benchmarking to identify, implement, and measure improvements.

Requirement ID
CLD-002-R010
Parent Control
CLD-002
Domain Code
CLD

Requirement Details & Guidance

CLD-002-R010 · CLD-002
Why This Requirement Exists

This requirement reduces risk in shared responsibility management by ensuring continuous improvement is defined, consistently implemented and demonstrably effective across cloud environments. It supports the organization's need to secure cloud-based assets, data and services while managing cloud-specific risk.

Implementation Guidance

Use responsibility reviews, provider assurance results, incidents and benchmarking to improve shared-responsibility processes and control coverage.

Practical Application & Audit Readiness

CLD-002-R010 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        CLD-002 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 10.1 – Continual improvement
          ISO
          Standard
          		 v2022 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 11) Vendor Risk Management – 11.1 Accountability for security risks in outsourced and partner arrangements; 11) Vendor Risk Management – 11.3 Due diligence, oversight and management of third-party vendors/service providers/partners; 11) Vendor Risk Management – 11.4 Framework to assess, approve, review, control and monitor vendor/outsourcing risks and materiality
          India
          Regulation
          		 vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.6 GV.SC: Cybersecurity Supply Chain Risk Management; 1.1 GV.OC: Organizational Context
          India
          Regulation
          		 vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 28(1) – General principles for ICT third-party risk management Article 30(2)(a) – Description of ICT functions/services and subcontracting conditions
          EU
          Regulation
          		 vCurrent View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(e) – Security in network and information systems acquisition, development and maintenance, including vulnerability handling and disclosure
          EU
          Directive
          		 vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.PS – Platform Security | PR.PS-01 – Configuration management practices are established and applied PR.IR – Technology Infrastructure Resilience | PR.IR-01 – Networks and environments are protected from unauthorized logical access and usage DE.CM – Continuous Monitoring | DE.CM-06 – External service provider activities and services are monitored to find potentially adverse events
          NIST
          Framework
          		 v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.17 – SYSTEM AND SERVICES ACQUISITION; SA-9 – EXTERNAL SYSTEM SERVICES, SA-4 – ACQUISITION PROCESS
          NIST
          Control Catalog
          		 vRev. 5 View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 28(1) – Processor requirements; Article 32(1) – Security of processing
          EU
          Regulation
          		 vCurrent View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC9.2 – Risk Mitigation – The entity assesses and manages risks associated with vendors and business partners. CC1.3 – Control Environment – COSO Principle 3: Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning. CC4.2 – Monitoring of Controls – COSO Principle 17: The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate.
          AICPA
          Audit Framework
          		 vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Cloud Security (CLD)
          Purpose:
          To secure the organization's cloud environments and manage cloud-specific risks.
          Scope:
          Enterprise
          View

          Parent Control Context

          Control Baseline
          Control Name:
          Cloud Shared Responsibility Management (CLD-002)
          Summary:
          Establishes shared responsibility model documentation including provider and customer responsibilities, validation processes, monitoring, and governance for cloud security responsibilities.
          Business Description:
          Establish and maintain a documented shared responsibility model defining security responsibilities between the organization and cloud service providers.
          View