Active

Consent Continuous Improvement

The organization shall drive ongoing enhancement of consent management through a continuous improvement process. The process shall use inputs from consent reviews, stakeholder feedback, regulatory changes, and best practice benchmarking to identify, implement, and measure improvements.

Requirement ID
DAT-008-R010
Parent Control
Domain Code

Requirement Details & Guidance

DAT-008-R010 · DAT-008
Why This Requirement Exists

To systematically improve consent management using evidence from performance, incidents, reviews, audit findings, stakeholder feedback, and changes in requirements.

Implementation Guidance

Use review results, incidents, metrics, audit findings, regulatory changes, stakeholder feedback, and benchmarking to identify, prioritize, implement, and measure improvements.

Practical Application & Audit Readiness

DAT-008-R010 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        DAT-008 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 10.1 – Continual improvement
          ISO
          Standard
          v2022 View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.3 PR.DS: Data Security
          India
          Regulation
          vLatest View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.34 – Privacy and protection of PII
          ISO
          Standard
          v2022 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: ID.AM – Asset Management | ID.AM-07 – Inventories of data and corresponding metadata for designated data types are maintained PR.DS – Data Security | PR.DS-01 – The confidentiality, integrity, and availability of data-at-rest are protected
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.15 – PERSONALLY IDENTIFIABLE INFORMATION PROCESSING AND TRANSPARENCY; PT-4 – CONSENT
          NIST
          Control Catalog
          vRev. 5 View →
          DPDP Digital Personal Data Protection Act The Digital Personal Data Protection Act, 2023 est... Clause: 6(1) – Valid consent; 6(4)-(6) – Withdrawal and cessation
          India
          Law
          v2023 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Data Privacy
          India
          Standard
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: P2.1 – Privacy: Choice and Consent – The entity communicates choices available regarding the collection, use, retention, disclosure, and disposal of personal information to the data subjects and the consequences, if any, of each choice. Explicit consent for the collection, use, retention, disclosure, and disposal of personal information is obtained from data subjects or other authorized persons, if required. Such consent is obtained P3.2 – Privacy: Collection – For information requiring explicit consent, the entity communicates the need for such consent as well as the consequences of a failure to provide consent for the request for personal information and obtains the consent prior to the collection of the information to meet the entity’s objectives related to privacy. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning. CC4.2 – Monitoring of Controls – COSO Principle 17: The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate.
          AICPA
          Audit Framework
          vLatest View →
          ISO27701 ISO/IEC 27701 ISO/IEC 27701 provides requirements and guidance f... Clause: A.7.2.3; A.7.2.4; A.7.2.3 – Determine when and how consent is to be obtained; A.7.2.4 – Obtain and record consent
          ISO
          Privacy Standard
          v2019 View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Data Protection & Privacy (DAT)
          Purpose:
          To protect data throughout its lifecycle and ensure compliance with privacy regulations.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Consent Management (DAT-008)
          Summary:
          Establishes comprehensive consent management including collection, recording, validation, lifecycle management, withdrawal processing, and compliance monitoring for personal data processing consent.
          Business Description:
          Establish and maintain processes to obtain, record, manage, update, and withdraw consent for the processing of personal information.