Active

Communication Review

The organization shall conduct periodic reviews of voice and video communication security activities to ensure their effectiveness, efficiency, and alignment with organizational needs. Reviews shall evaluate authentication, encryption, access control, and incident management against established criteria and best practices.

Requirement ID
NET-008-R009
Parent Control
Domain Code

Requirement Details & Guidance

NET-008-R009 · NET-008
Why This Requirement Exists

Supports voice and video authentication, encryption, access control, session protection, monitoring and incident management by ensuring that communication review is governed and implemented consistently, reducing unauthorized access, network attack exposure, service disruption, and security control gaps.

Implementation Guidance

Document the required control objective and scope; assign an accountable owner; define approved standards and configurations; implement the control across applicable network environments; integrate it with monitoring and change management; retain evidence; and review effectiveness periodically. For communication review, perform periodic reviews of the relevant network security controls.

Practical Application & Audit Readiness

NET-008-R009 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        NET-008 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.07 – Manage vulnerabilities and monitor the infrastructure for 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.02 – Manage network and connectivity security.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 9(3) – ICT solutions/processes for secure data transfer and prevention of loss, unauthorised access and data compromise Article 9(4)(d) – Strong authentication, cryptographic keys and encryption
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.11-3.3 – Network Management
          India
          Guideline
          vLatest View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.4 – Communication
          ISO
          Standard
          v2022 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 8.24 – Use of cryptography
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(j) – MFA/continuous authentication, secured voice/video/text communications and secured emergency communications
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.IR – Technology Infrastructure Resilience | PR.IR-01 – Networks and environments are protected from unauthorized logical access and usage
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.18 – SYSTEM AND COMMUNICATIONS PROTECTION; SC-8 – TRANSMISSION CONFIDENTIALITY AND INTEGRITY, SC-19 – VOICE OVER INTERNET PROTOCOL
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Network Security
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 4.2.1 – Strong cryptography and security protocols; 4.2.2 – PAN is secured with strong cryptography
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 8) User Access Control / Management – 8.1 Secure access with protection of data at rest and in transit
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.1 PR.AA: Identity Management, Authentication, and Access Control
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC6.7 – Logical and Physical Access Controls – The entity restricts the transmission, movement, and removal of information to authorized internal and external users and processes, and protects it during transmission, movement, or removal to meet the entity’s objectives. CC4.1 – Monitoring of Controls – COSO Principle 16: The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Network Security (NET)
          Purpose:
          To secure the organization's network infrastructure and prevent unauthorized access.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Voice & Video Communication Security (NET-008)
          Summary:
          Establishes security controls for voice, video, and unified communications including authentication, encryption, access control, session protection, monitoring, and incident management.
          Business Description:
          Establish and maintain security controls to protect voice, video, unified communications, and real-time collaboration services.