Active

Awareness Content Management

The organization shall develop and maintain security awareness content that is relevant, engaging, and effective in communicating security messages to the workforce. Content management shall include development of content, review of content accuracy, update of content to address emerging threats, and retirement of outdated content, with content appropriate for different audiences.

Requirement ID
SAT-001-R003
Parent Control
SAT-001
Domain Code
SAT

Requirement Details & Guidance

SAT-001-R003 · SAT-001
Why This Requirement Exists

This requirement exists to develop, review, update, tailor, and retire security awareness content, ensuring personnel security awareness and behavior are managed consistently and measurably.

Implementation Guidance

Establish and document the process to develop, review, update, tailor, and retire security awareness content. Define accountable owners, target audiences, required inputs and outputs, delivery or assessment criteria, frequency or triggers, completion requirements, evidence and retention requirements, monitoring, reporting, review, and escalation. Align content and activities with organizational risks, incidents, policies, and emerging threats.

Practical Application & Audit Readiness

SAT-001-R003 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        SAT-001 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          CIS-V8 CIS Controls CIS Controls are a prioritized set of cybersecurit... Clause: Control 14 – Security Awareness and Skills Training: 14.1 – Establish and Maintain a Security Awareness Program
          CIS
          Best Practice
          		 vv8 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 13(6) – ICT security awareness and digital operational resilience training
          EU
          Regulation
          		 vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(4) – Personnel processing under authority
          EU
          Regulation
          		 vCurrent View →
          HIPAA Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.308(a)(11) Standard: Security awareness and training; § 164.308(a)(11)(ii)(A) Training
          US
          Law
          		 vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.4-3.2 – On-Boarding and During Employment; §2.13-3.3-V – Training and Awareness
          India
          Guideline
          		 vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 7.3 – Awareness
          ISO
          Standard
          		 v2019 View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.3 – Awareness
          ISO
          Standard
          		 v2022 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 6.3 – Information security awareness, education and training
          ISO
          Standard
          		 v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training
          EU
          Directive
          		 vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.AT – Awareness and Training | PR.AT-01 – Personnel are provided with awareness and training so that they possess the knowledge and skills to perform general tasks with cybersecurity risks in mind
          NIST
          Framework
          		 v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.2 – AWARENESS AND TRAINING; AT-2 – LITERACY TRAINING AND AWARENESS, AT-6 – TRAINING FEEDBACK
          NIST
          Control Catalog
          		 vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Policy, Roles and Risk Linkages – Trainings and awareness
          India
          Standard
          		 vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.6.1 – A formal security awareness program is; 12.6.2 – The security awareness program is:; 12.6.3 – Personnel receive security awareness; 12.6.3.1 – Security awareness training includes; 12.6.3.2 – Security awareness training includes
          PCI
          Standard
          		 v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 23) User / Employee/ Management Awareness – 23.1 Security/acceptable-use policies communicated to users, employees, vendors and partners with cybersecurity education; 23) User / Employee/ Management Awareness – 23.4 Periodic evaluation of awareness level; 23) User / Employee/ Management Awareness – 23.5 Adaptive capacity building, mandatory new-recruit awareness and annual management training
          India
          Regulation
          		 vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.2 PR.AT: Awareness and Training
          India
          Regulation
          		 vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control.
          AICPA
          Audit Framework
          		 vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Security Awareness & Training (SAT)
          Purpose:
          To build a security-conscious culture by educating employees.
          Scope:
          Enterprise
          View

          Parent Control Context

          Control Baseline
          Control Name:
          Security Awareness Program (SAT-001)
          Summary:
          Establishes security awareness program including framework, strategy, content management, communication, delivery, participation management, metrics, reporting, review, and continuous improvement.
          Business Description:
          Establish and maintain an enterprise security awareness program to educate, communicate, and reinforce information security, privacy, and cybersecurity responsibilities for all personnel.
          View