Requirement Details & Guidance
POL-004-R008 · POL-004Why This Requirement Exists
To identify misuse or non-compliance with acceptable use requirements and provide assurance that policy expectations are operating in practice, subject to applicable legal and privacy constraints.
Implementation Guidance
Define permissible monitoring activities and purposes; identify relevant technical sources such as endpoint, network, email, or cloud logs; establish privacy and legal safeguards; define review and escalation procedures; retain evidence appropriately.
Practical Application & Audit Readiness
POL-004-R008 · Field GuidanceBusiness Examples
An organization monitors approved security telemetry for indicators of prohibited software, unauthorized data transfer, or misuse of corporate systems, subject to documented privacy, legal, and employee-notification requirements.
Common Audit Findings
No defined compliance monitoring; monitoring occurs without documented authorization; privacy or legal requirements are ignored; alerts are not investigated; evidence is not retained appropriately.
Common Mistakes
Monitoring everything without a defined purpose; collecting excessive personal information; relying on monitoring without policy communication; failing to distinguish security monitoring from employee surveillance.
Best Practices & Ownership
POL-004 · Recommended ApproachRecommended Practices
Use risk-based and purpose-limited monitoring; coordinate with Legal, Privacy, and HR; document lawful basis and notice requirements where applicable; protect monitoring data; review trends and investigate material violations.
Typical Owner
CISO, Security Operations, Privacy Officer, Legal, HR
Cross-Mapped Regulatory Frameworks
Harmonized Control Mappings| FRAMEWORK CODE | FRAMEWORK NAME & DETAILS | FAMILY / CATEGORY | VERSION | ACTION |
|---|---|---|---|---|
| CIS-V8 | CIS Controls CIS Controls are a prioritized set of cybersecurit... Clause: Control 14 – Security Awareness and Skills Training: 14.1 – Establish and Maintain a Security Awareness Program |
CIS
Best Practice
|
vv8 | View → |
| COBIT2019 | COBIT COBIT is an enterprise governance and management f... Clause: 4.2 – Align, Plan and Organize (APO) > APO01 – Managed I&T Management Framework > APO01.09 – Define and communicate policies and procedures. |
COBIT
Governance Framework
|
v2019 | View → |
| DORA | Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 9(4)(a) – Information security policy protecting availability, authenticity, integrity and confidentiality |
EU
Regulation
|
vCurrent | View → |
| GDPR | General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 29 – Processing under the authority of the controller or processor; Article 32(4) – Personnel processing under authority |
EU
Regulation
|
vCurrent | View → |
| HIPAA | Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.316(a)(1) Policies and procedures documentation |
US
Law
|
vCurrent | View → |
| IRDAI | IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §1.7 – Acceptable Usage |
India
Guideline
|
vLatest | View → |
| ISO27001 | ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 5.2 – Policy 9.1 – Monitoring, measurement, analysis and evaluation |
ISO
Standard
|
v2022 | View → |
| ISO27002 | ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.36 – Compliance with policies, rules and standards for information security |
ISO
Standard
|
v2022 | View → |
| NIS2 | NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training |
EU
Directive
|
vCurrent | View → |
| NIST-CSF | NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.PO – Policy | GV.PO-01 – Policy for managing cybersecurity risks is established based on organizational context, cybersecurity strategy, and priorities and is communicated and enforced |
NIST
Framework
|
v2 | View → |
| NIST80053 | NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.12 – PLANNING; PL-4 – RULES OF BEHAVIOR |
NIST
Control Catalog
|
vRev. 5 | View → |
| NPCI-ISR | NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Governance and Oversight Structure – Establishing clear policies; Policy, Roles and Risk Linkages – Monitor policy compliance and exceptions |
India
Standard
|
vLatest | View → |
| PCI-DSS | PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.2.1 – Acceptable use policies for end-user |
PCI
Standard
|
v4 | View → |
| RBI-CSF | RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 23) User / Employee/ Management Awareness – 23.1 Security/acceptable-use policies communicated to users, employees, vendors and partners with cybersecurity education |
India
Regulation
|
vLatest | View → |
| SEBI-CSCRF | SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.3 GV.PO: Policy |
India
Regulation
|
vLatest | View → |
| SOC2 | SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC5.3 – Control Activities – COSO Principle 12: The entity deploys control activities through policies that establish what is expected and in procedures that put policies into action. CC6.3 – Logical and Physical Access Controls – The entity authorizes, modifies, or removes access to data, software, functions, and other protected information assets based on roles, responsibilities, or the system design and changes, giving consideration to the concepts of least privilege and segregation of duties, to meet the entity’s objectives. CC7.2 – System Operations – The entity monitors system components and the operation of those components for anomalies that are indicative of malicious acts, natural disasters, and errors affecting the entity's ability to meet its objectives; anomalies are analyzed to determine whether they represent security events. |
AICPA
Audit Framework
|
vLatest | View → |
Parent Domain Context
Governance Domain BaselineDomain Name:
Policy & Document Management (POL)
Purpose:
To create, maintain, and manage the lifecycle of security and compliance policies, standards, and procedures.
Scope:
Enterprise
Parent Control Context
Control BaselineControl Name:
Acceptable Use Policy (AUP) (POL-004)
Summary:
Establishes and enforces an Acceptable Use Policy defining permitted and prohibited uses of organizational technology, data, and resources, with documented user acknowledgment.
Business Description:
Define and enforce an acceptable use policy for technology and data.